Privacy Policy

How we collect, use, and protect your information

Last updated: January 2025

1. Introduction

Welcome to Pink Wish Car Rental. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental services or visit our website.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, and mailing address
  • Identification Documents: Driver's license details and passport information (when required)
  • Payment Information: Credit card details and billing information
  • Rental Information: Rental history, preferences, and vehicle usage data
  • Communication Data: Records of your correspondence with us

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and managing your vehicle rentals
  • Verifying your identity and eligibility to rent vehicles
  • Processing payments and preventing fraud
  • Communicating with you about reservations, services, and promotions
  • Improving our services and customer experience
  • Complying with legal obligations and regulations

4. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, insurance companies)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or acquisition of our business

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your personal data
  • Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Rental records are typically kept for 7 years for legal and tax purposes.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: pinkwishcarrentals@gmail.com
  • Phone: (767) 612 8379
  • Address: Cottage Village, Saint Johns, Dominica